Data rights and account deletion

Submit a request

Email info@jpaccounting.lv with subject “JP Accounting Office — account deletion”, or use the button below. State the account email and action: account deletion, correction, a data copy or removing business access. Postal address: Rīga, Kristapa iela 2 - 4, LV-1083.

The button opens an email app; nothing is sent until you select Send. Do not send passwords, MFA codes, full personal codes or client documents. We verify identity proportionately. Logout, blocking and uninstalling are not account deletion.

Deletion and exceptions

After verifying a request, the account/access must be closed, sessions and linked authentication revoked, and data without another justified retention obligation erased, including relevant copies/processors. Partial requests are possible. Business accounting/AML archives and legally required/claim records are not automatically erased with a representative's account. Retained categories, reasons and periods are explained as the law permits.

Accounting Law Article 28 requires other source records for at least 5 years, registers and inventories for 10 years, with special periods for payroll and annual reports. AML material is normally retained 5 years after the relationship ends, subject to statutory extension. The actual period depends on record type, obligation and contract; secure erasure is required afterwards.

Other businesses' or people's data are not erased on unauthorised requests. Account deletion cannot erase downloads/shares from recipients' devices.

Response and complaints

Write to info@jpaccounting.lv. You may request access, rectification, erasure, restriction, object to legitimate-interest processing and request portability where applicable. Consent to specific processing can be withdrawn without affecting past lawfulness. We respond without undue delay, normally within one month; any permitted extension of up to two further months and its reason are communicated in the first month. Legal obligations and other people's rights may limit requests. Complaints: Datu valsts inspekcija (dvi.gov.lv) or another competent authority.

The company processes requests. Refusals require reasons and complaint information; this page does not promise automatic erasure.